FAQ
How can I guarantee myself a room after giving birth?
The Baby Lis Hotel staff have the skill in guaranteeing each new mom her room, as long as a reservation has been made and as long as she obtained confirmation of that reservation. We have the ability to reserve a sufficient number of rooms, after taking into consideration the delivery dates, with accessibility two weeks forward/backwards from the date of the estimated due date.
How long after giving birth will I be transferred to the hotel?
Transfer to the hotel is from a minimum of 5-12 hours after a normal delivery, and a minimum of 20 hours after a Caesarian Section. The transfer is subject to obtaining the relevant medical approvals for the newborn and the mother. The approvals are handed over on the day of transfer to the hotel. The medical staff should be updated regarding your request to be transferred to the hotel so that they can take care of it.
Every new mother is entitled to choose to complete her full stay at the hospital and then transfer to the hotel.
Is the hotel a substitute for the Maternity Department?
The Maternity Hotel is not a substitute for the Maternity Department. It is possible to stay in the department for one or two days and then move on to full accommodation at the hotel. You can also choose to transfer immediately after giving birth (within normal hours), or to complete your stay on the ward. Every woman who gives birth chooses what is best and most comfortable for her.
What are the room entry times?
Rooms are usually received from 14:00, in coordination with the hotel. The hotel staff are happy to accompany you from the department at Lis to your hotel room, and assist in carrying your equipment. Your room is two minutes from the hospital. For help and requests for assistance, contact the hotel via Whatsapp 0504099944, or telephone 03-7770003, or by email: [email protected]
Can I stay on the ward for a night and then move to the hotel?
For her comfort, every new mom can choose the number of nights she will stay on the maternity ward. The hospital allows for a stay on the ward for one or two nights, according to decisions made by the medical team. A stay at the Baby Lis Hotel is possible instead of staying on the ward, or afterward, as the new mother chooses, subject to receiving the relevant medical approvals.
What is the difference between the Baby Lis Hotel and the Lis Department at the hospital?
The Baby Lis Hotel is a luxury boutique hotel with 22 rooms that fully provides for the accommodation of the mother and her partner/companion while paying attention to all the small and important details, such as intimacy and quiet in a room decorated with a luxurious “Hollandia” bed, 3 customized chef-cooked meals, cotton bed linen and quality bathrobes, a dedicated spa treatment complex for the new mom, a private and intimate nursery, where our dedicated and reliable nursing staff will look after the newborn, allowing you to benefit from rest and relaxation. The maternity departments at the hospital assist in the post-partum recovery process for a limited amount of time, while dealing with the relevant medical aspects. However, this is not a hotel but a hospital, with all the implications of service, food and more. The Baby Lis Hotel completes the perfect birthing experience and provides a real maternity “vacation”.
Who are the medical staff at the hotel?
The nursery staff include pediatricians, gynecologists, registered nurses, lactation consultants and coaches. The staff is a well-trained, professional team of Lis Maternity Hospital staff.
Is there full supervision by staff?
The hotel’s medical staff provide full medical services in the private nursery at the Baby Lis Hotel. You can choose either full or partial rooming-in. The staff are at your service to complete the birthing experience and provide you with the perfect stay.
Where does the baby stay while we are at the hotel?
Our nursery operates 24/7, and is staffed by professional and dedicated nurses from the Lis Maternity Department at Ichilov Hospital. You are allowed to choose from full or partial rooming-in, and can consult with medical staff for any query, 24/7.
What guidance and training will I receive when I am staying at the hotel?
While staying at the hotel, you will benefit from a range of guidance and training, including: individual and group breastfeeding guidance, nursing support regarding the baby’s needs during his first days, a medical response to all your questions about post-partum recovery, and more.
Is breastfeeding guidance private?
The Baby Lis Hotel lactation consultants are Lis Hospital lactation consultants who are certified by the IBCLC of the World Health Organization. Our consultants work 7 days a week. Upon arrival at the hotel, should you wish for a private breastfeeding consultation in your room, one will be arranged for you; the consultant will stay with you, without a time limit, for your convenience. You can also stay in our lactation room and meet other women who are nursing there, as well as a lactation consultant who supports the mothers in a group setting, and answers any question on the subject of breastfeeding.
Are breast pumps available at the hotel?
State of the art breast pumps are available in the hotel nursery and our nursing room. Any new mom who would like to use them is invited to do so; for a nominal fee, she must purchase a personal pumping kit (tube, suction nipple and milk collection bottle), from the reception staff in order to maintain sterility between mothers using the devices.
What differentiates the Baby Lis Maternity Hotel from other maternity hotels?
The Baby Lis Maternity Hotel is the only private maternity hotel in Israel. The hotel is run by senior hotel staff whose objective, together with our warm and professional medical team, is to turn the post-delivery experience into something intimate, supportive and healthy, both physically and emotionally. The hotel is very intimate, and has only 22 rooms, something which makes the service experience personal for each and every new mom. The hotel is located at an exclusive center in the heart of Tel Aviv. A covered bridge joins the hotel to the Lis Maternity Hospital, and is just 2 minutes away.
What meals are provided at the hotel?
At the Baby Lis Hotel, there is a chef’s restaurant that serves three meals a day that are adapted to your diet after giving birth: breakfast, lunch and dinner. Between meals, a lounge bar operates that serves juices, hot drinks, fruits and pastries for the convenience of our guests and visitors. The Baby Lis kitchen is kosher, dairy, fish.
Where are meals served in the hotel?
Meals are served 3 times a day at the Baby Lis hotel: breakfast, lunch and dinner at a wide range of hours that will suit all hotel guests. You can choose to eat in the restaurant area or in your private room, which also has a dining table and two chairs.
Is the hotel kosher?
NINA restaurant at the Baby Lis maternity hotel operates without rabbinical supervision. The restaurant menu includes dairy, vegetables, and only kosher fish. The kitchen is active on Saturdays and holidays.
What are the visiting hours at the hotel?
You are asked to host your loved ones in the lobby area or your room during visiting hours between 09:00-19:30. We ask that you refrain from visiting outside these hours for the sake of the parents’ wellbeing.
Can my older sons/daughters stay too?
Your older children can also stay and sleep at the hotel, with no added cost, including 3 meals a day. (We also have a children’s menu.)
What is the cancellation policy?
A reservation may be cancelled 14 days from the day the transaction was performed; 500 NIS of the registration fee will serve as the cancellation fee. If cancellation is made less than 7 days prior to the expected delivery date – the booking will be cancelled and you will be charged a cancellation fee of 100 NIS or 5% of the transaction fee, whichever is lower. The request to cancel a booking should be sent by email to [email protected] or via fax: 03-7770022. If your transfer to the hotel is not possible due to not receiving medical authorization for you and/or for the newborn, the deposit will be returned to you, except for a cancellation fee of 100 NIS or 5% of the amount of the transaction, whichever is lower.
What is the cancellation policy regarding a valid medical reason for cancellation?
If your transfer is not possible due to not receiving medical authorization for you and/or for the newborn, the deposit will be returned to you, except for a cancellation fee of 100 NIS or 5% of the amount of the transaction, whichever is lower.
Am I allowed to stay at the Baby Lis Hotel only if I gave birth at Lis Hospital?
The Baby Lis Hotel hosts new mothers from all over Israel. A new mom can come to stay at the hotel and enjoy 5 star maternity leave, regardless of where she gives birth. The transfer to the hotel is subject to obtaining medical approvals and should be done close to the time of delivery (- transfer from the hospital to us at the hotel directly).
What is the parking arrangement for hotel guests?
Baby Lis Hotel guest are entitled to a special discount at the Weitzman Center parking lot. The reduced cost is 32 NIS per day.
What refunds am I entitled to from private insurance/the HMO pregnancy package?
There is a range of different reimbursements which vary according to the insurance policy/companies in the various health insurance funds (HMOs).
It is now known that the pregnancy package offered by the three major funds, Maccabi/Clalit/Meuhedet, is 400 NIS will be returned for the hotel stay if it is not used as part of other tests/pregnancy plans.
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